How to Request Access to Services for a Work Study or Student Employee.

06-SEP-2022

1. In your browser of choice, please navigate to the Norwich SSO page. Complete authentication with your Norwich email address.

2. On the Launch Pad, please click TeamDynamix.

3. Click on Service Catalog.

4. Accounts and Access

5. Account Creation of Modification

6. Request Service
7. Requestor and Acct/Dept. should be filled in the new window.
8. Create a title. For faster service, the term "Work-study request" may help process the ticket faster.
9. Type of Request you should select "Account/Access Modification.
10. The account type is Student.

11. In Name, please start typing the Student's email, which should automatically fill.

12. The Resources check box is self-explanatory.
13. Requested Permissions apply to Banner and Argos grants. Any data there, though, regarding the other services would help.
14. In the description box, you can provide a narrative regarding when the work-study Student should start or what other resources they may need.

15. Finally, select a Source, Client Portal, and click request.

Shortly after clicking request, the Student in question receives an email asking them to complete the NDA form. After they digitally sign the document in DynamicForms, the help desk is alerted and starts the process of providing the needed permissions.