How To: Change Your Voicemail PIN in Zoom

To view, set or reset your Zoom Phone voicemail PIN, follow the steps below.

Zoom App:

1. Go to your profile icon (or gear) in the upper right corner > Settings 
2. Select Phone from the left-hand side
3. On the right-hand side of the window click my account online.
4. Sign in with your Norwich email and password.
5. Select Phone from the left-hand side
6. Scroll down to PIN Code and select Show or Edit
7. From there you can view your current pin or reset it

Zoom Portal:

1. Go the the Zoom portal https://norwich-edu.zoom.us
2. Sign in with your Norwich email and password.
3. Select Phone from the left-hand side
4. Scroll down to PIN Code and select Show or Edit
5. From there you can view your current pin or reset it

NOTE: in order to call into your voicemail inbox from a different phone, you must first select "Allow callers to check voicemail" in your phone settings which can be found if you scroll up to the call handling section under settings.