How to: Add Shared Mailbox on Outlook on a Mac

Once you've been added to a shared mailbox, please close and restart Outlook. The shared mailbox should appear automatically in your Folder pane. 

If the shared mailbox doesn't appear, you can add it manually by following the instructions below. 

1. Open Outlook
2. Click "File"
3. Mouse over "Open"
4. Click "Shared Mailbox"
5. In the "Search for a person" box, enter the name of the mailbox you want to access
6. Click Add
7. Your shared mailbox will now be listed on the sidebar, under your Norwich email