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Recover Items from Deleted Items Folder
- Log into the Outlook web application.
- Click on the Deleted Items folder.
- Find the message you want to restore and right-click on it.
- Select Move, and then move the email to the folder in which you'd like it to appear.
Recover Items from the Recoverable Items Folder
This is useful when items are no longer in the Deleted Items folder.
- Log into the Outlook web application.
- Click on the Deleted Items folder.
- Click Recover items deleted from this folder at the top of the list
- Find the email you wish to recover. Right-click on it, and then click Restrore.