How To: Change Your Voicemail PIN in Zoom

To view, set or reset your Zoom Phone voicemail PIN, follow the steps below.

Zoom App:

  1. Go to your profile icon (or gear) in the upper right corner > Settings 
  2. Select Phone from the left-hand side
  3. On the right-hand side of the window click my account online.
  4. Sign in with your Norwich email and password.
  5. Select Phone from the left-hand side
  6. Scroll down to PIN Code and select Show or Edit
  7. From there you can view your current pin or reset it

Zoom Portal:

  1. Go the the Zoom portal https://norwich-edu.zoom.us
  2. Sign in with your Norwich email and password.
  3. Select Phone from the left-hand side
  4. Scroll down to PIN Code and select Show or Edit
  5. From there you can view your current pin or reset it
NOTE: in order to call into your voicemail inbox from a different phone, you must first select "Allow callers to check voicemail" in your phone settings which can be found if you scroll up to the call handling section under settings.
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