On Friday, October 30th, ITS updated the security certificate that lets devices connect to the campus network. The old certificate expired on November 1st, so this update had to happen.
We made every attempt to make this transition seamless, but there were underlying hurdles that made that impossible, including a recent Microsoft Windows update that changes how personal computers connect to wired networks. We’ve built a fix for that change into our updated network connection profile tool at wifi.norwich.edu. From now on, if you plug your personal computer into a wired (Ethernet) port, you’ll need to use that same setup tool to connect.
At this time, the only way to reconnect is by reconnecting from scratch, either by using your username and current password, or by reinstalling the updated network connection profile and certificates found at wifi.norwich.edu.
Note: This article is for PERSONAL devices only!
For Norwich-owned computers, if you are having issues connecting to the Norwich network please contact User Support Services directly.
For all Personal NON-Apple devices:
- Follow the instructions that match your device from this article: Article - Overview: Connect to the Norwich Network
For Personal Apple devices:
- Follow the instructions below to remove the previous profile BEFORE you try to setup the connection again: Article - How To: Remove Configuration Profiles from Apple Devices
- Then follow the instructions for your device type from this article: Article - Overview: Connect to the Norwich Network
If you continue to have connectivity issues, please come see User Support Services in U101 in Juckett Hall in the Engineering Math and Science complex, or at the User Support Desk in Mack Hall.