Device and User Support

Articles related to any physical technology and computing devices and hardware.

Categories (6)

iPads and iOS

FAQs and articles for iOS and iPad issues.
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Windows Computers

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macOS Computers

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Android/Chromebook

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Printing

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WiFi and Connectivity

Information about wired and wireless networks.
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Articles (4)

Pinned Article Overview: Windows Computer Management - Migration to Intune

Norwich ITS is switching management systems from ManageEngine to Microsoft Intune. This overview serves as a reference document for users who are being migrated to the new management system. This is a living document and will be updated as needed.

Pinned Article Reference: Computer Requirements for All Students

Pinned Article Standard Issue Norwich Hardware

Standards of hardware deployment

How To: Remove Configuration Profiles from Apple Devices

This guide will walk a user through remov9ing a configuration profile from their Apple device.