Email Access - Students Leaving Norwich

 

Remove your Norwich account from any online services:

During your time at Norwich, if you connected your @norwich.edu or @stu.norwich.edu account to any online services, make sure to change these accounts to an active personal email. An online service could be a social media account, streaming service account (Netflix) or online store (Amazon).

Make sure to remove any association with your Norwich account to prevent access issues once graduated. A good way to check would be the service go to an Account or Profile page and you should be able to view which email the service is associated with.

Alerting others of email change:

To ensure a smooth transition out of Norwich, we suggest that after your last term has ended, or at least 30 days before your expected disable date, you alert anyone you correspond with regularly that they need to update their contact information for you.

You can do this in many ways. The easiest way to make sure everyone who emails you gets this information is to set up an automatic reply which does, as the name implies, automatically reply with whatever information you input into the automatic reply settings.

The other option is to manually let folks know whenever you communicate with them that you will be losing access to the account soon

Here is a suggested message template to send people who need to know you are moving to another email address:

Hello,
Thank you for your email.
As an FYI, I will be losing access to this email address on or near DATE OF ACCOUNT DISABLE.
Would you please update any contact information you have for me to include this email address:
“YOUR_OTHER_EMAIL@ADDRESS.COM”

Thank you, 
“YOUR NAME HERE"

Follow these instructions to create an automatic reply in the Outlook Web App.

  1. Sign in to Outlook on the web
  2. At the top of the page, select the settings gear icon
  3. Select View all Outlook settings
  4. Select Mail on the left
  5. Select Automatic replies
  6. Select the Turn on automatic replies toggle
  7. Select the Send replies only during a time period check box, and then enter a start and end time
    • Note: If you don't set a time period, your automatic reply remains on until you turn it off by selecting the Automatic replies on toggle option
  8. In the box, type a message to send to people automatically
  9. If you want senders outside of Norwich to get automatic replies, select the check box for Send replies outside your organization. Then type a message in the box that appears for external senders
  10. When you're done, select Save at the bottom of the window

 

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