Device and User Support

Articles about actions you can take on your computers/devices. These include hardware-related articles and software/application-related articles.

Categories (6)

Printing

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iPads and iOS

FAQs and articles for iOS and iPad issues.
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Windows Computers

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macOS Computers

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Android/Chromebook

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WiFi and Connectivity

Information about wired and wireless networks.
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Articles (3)

Pinned Article Overview: Windows Computer Management - Migration to Intune

Norwich ITS is switching management systems from ManageEngine to Microsoft Intune. This overview serves as a reference document for users who are being migrated to the new management system. This is a living document and will be updated as needed.

Pinned Article Recommendations: Computer Requirements for All Students

Pinned Article Standard Issue Norwich Hardware

Standards of hardware deployment