How to Add a Shared Mailbox to Outlook on iOS.

How to Add a Shared Mailbox to Outlook on iOS.

26-MAR-2020

 

Many departments have shared mailboxes for communicating with the community. These mailboxes are often managed by multiple people within the department.  On Norwich Windows based machines membership in these boxes are often scripted by group policy.  Group Policy does not apply to iOS and mobile devices.  Do you use a shared mailbox?  Here are the steps to add it to Outlook on your iOS device.

  1. Open up Outlook app on your iOS device.  Click on your avatar in the upper left corner.

  1. This should reveal options including, "Add shared account."

  1. Type in the address of the shared mailbox. 

This should add the Shared mailbox to your Outlook for iOS.  Having your personal account on the device provides the authentication necessay for the mailbox.

 

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